Tpg outage cheltenham I have reset my modem and gfast, but no change. Partial Outage Major Outage Maintenance System Metrics Month Week Day. kingkoala. Please login again. TPG Customer Support TPG Support Navigation Outages and Planned Network Services | TPG Customer Support Welcome to the TPG Telecom Messaging Hub status page. I keep getting "planned outage" text messages, but the dates keep on changing. Location is Mount Druitt, Sydney. Just send us a private message with your account details. TPG You've been logged out. Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Permalink; Print; Report Inappropriate We had a huge lightning strike in our area last night and since then we have had no internet. Check our Service Status TPG Community is a place for customers to find support, ask, answer and talk about TPG products and services including NBN, ADSL2+, FTTB and mobile. Home Nbn internet has been down for an entire 24 hours now without any further updates from TPG. The TPG NBN outage affected thousands of customers across Vodafone, iiNet, Internode, and Kogan. Level 2 ‎11-02-2025 09:57 PM. Personal. The schedule of the maintenance I’ve had continual outages for the past 30 days customer support doesn’t answer calls when they do answer can’t offer me know solution keep saying my service is operating Outage Compensation! ryantadic. Are you under the NBN or Wireless broadband service? Depending on the type of maintenance they will perform. We called TPG and they had her run through all the usual tests then told her to call the NBN Yesterday there was a planned outage in West Ryde that took the internet down all night. Have reset the router several times but still nothing Internet has been out since about 11am 29 January 2020. TPG didn't give any sms/email warning about this at all. To confirm or check the status of an outage or maintenance, you may visit our Service Status page. I am having to use my mobile phone data to hotspot my work computer to carry on working from I have been getting the same issue when logging into the post office from TPG Website. Hi @Markinson. The main reason why the outages keep reoccurring is due to aging HFC network. The map below depicts the most recent cities in Australia where TPG Telecom users have reported problems and outages. At the peak of the Brookvale Outage. Check our Service Status Hi @aamir8n . Mobile My NBN internet connection has been down since yesterday (Fri 19th Mar) morning. Check our Service Status Outage notifications – Opt out. Unable to get through to TPG. Takes several minutes before it comes back with 504 GatewayTime-out message. I am having issues everyday for the last 2 months now with the Internet dropping outIt drops out in the mornings, afternoons and late when the outage happens shows both TPG Telecom has attributed a widespread outage on Monday evening to a failure of mains and backup power at one of its data centres. Wise. Can't get through to support. Disappointing that ; Personal. At this moment the upstream light is green and The TPG outage serves as a potent reminder of the critical importance of resilient telecommunications infrastructure and effective crisis communication. Get information on mobile and home internet coverage and stay connected with TPG. No lucks I live in Double Bay Sydney and I’m using TPG 5G home broadband. Level 2 ‎23-02-2024 07:04 PM. The service has been restored in SA. Mobile phone East Cannington TPG NBN outage again. You have already opted out your mobile. API Response Hi @carlynorman97, . If you are still not able to access the internet after rebooting your NBN NTD and modem/router, then send us a private message with your Hi @Wilfredo50 ,. I have TPG FTTB Plan and the internet connection has been down since 3:40pm today. Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Permalink; Print; Report Inappropriate Content Hi @Gordie, . It can occur due to The outage affected TPG, Vodafone, iiNet, Internode and Kogan fixed internet customers. kizza079. I checked on the NBN outage website and found there was no outage. For service connection issues, we recommend our customers to check the following: Check our Service Status page for any known outages. But it is just cannot get connected. If you're on NBN, TPG FTTB outage Melbourne. Here's how to check if an unplanned outage or planned maintenance is affecting your TPG nbn service. Level 2 ‎07-05-2021 10:26 AM. NBNco website says my address is fine. These steps will Outages and Planned Network Services | TPG Customer Support Hi TPG. Your service may Hi @4965221 @Alexliu . The Inside TPG’s Big Outage and Lessons from Past Telco Failures. Have tried resetting twice - still nothing. For updates on known outages in your area, visit their website. Is Cheltenham having problems? Here you see what is going on. If your area has an outage, we recommend that you check this page every few hours for TPG Telecom downtime for Cheltenham. If you are experiencing problems with TPG Telecom, please submit a report below. Check our Service Status page for any known Sorry to read that your NBN service is currently not working. I look forward to hearing from If the outage is resolved and your service still isn't working, PM us with your TPG username or Customer ID so we can check your service. In the past couple of years alone, both Optus and Telstra have suffered high-profile network meltdowns leading to calls for improved infrastructure, better Hi TPG Team. Check our Service Status When Will Tpg Outage Be Fixed? A TPG outage often requires that a team in charge of internet and service issues be deployed to check out the problem. There is red light flashing on chain link on the nbn box. its TPG's alerting system is terrible. received text messages twice about NBN outage today but hasn’t been fixed and out of internet for more than 2 hrs. Your service may just be affected by planned maintenance. Just sing out if you need further If your TPG nbn FTTC service is running slowly, these steps will help you identify the issue. Here you can find all the event notices that may affect your internet service with iiNet. I would like to know what is the purpose of this as i've experienced numerous drop outs recently and the 'for more information' TPG DNS Issues after outage. To opt back in or view your outage notification settings, please login to My Account and click 'Outage Notification Try resetting your TPG NBN router to factory defaults and then reconfiguring it with your TPG settings. I Welcome to TPG Telecom's home for real-time and historical data on system performance. TPG Customer Support TPG Support Navigation TPG offers unlimited nbn® plans and affordable mobile SIM-only deals. Internet Outage Impacts Major Providers. If your address is not listed, please PM us with your TPG customer ID or Hi could you please advise when will My internet start working . These steps will help you identify the issue. Can Solved: Hello. Coldplayer. I just hung up TPG Telecom Limited, commonly known as TPG, is an Australian telecommunications and IT company that provides a range of communication, internet, and technology services to individuals, businesses, and government Solved: Outage is still ongoing where I am, Capel Sound. NBN says they can’t see an outage. Otherwise, PM us with your TPG username or customer ID I’ve been without internet connection for around 3 weeks now. Currently no internet access when I woke up this morning. Is there currently an outage 25/5 @16:00? If your TPG nbn Wireless service is offline, you won’t be able to visit a website, browse, stream, or download. Subscribe for real-time information about the status of our service via the subscribe link above REST API ? It is crucial to get in touch with TPG Telecom if you are a client and have encountered an outage in order to report the problem and receive assistance. The . Even though it is apparently fixed. Personal; Internet. Enter your full address and hit Check address. Surely your planned outage isn't that essential that it needs to stop everyone from working for a whole day! Didn't the Hi We had an outage today that was apparently back on at 3:30pm but we still have no internet 2 hours later. I'm an user of Home Wireless Broadband plan in Sydney. Location is Goulburn, NSW 2580. Checked service status Hi @Batts77, . BasilDV No luck my internet is now dropping out constantly and the TPG service status page has been down since Monday. It also Hi @acohen ,. Is anyone else experiencing issues with their TPG NBN in So since yesterday's outage every few minutes websites will stop loading but my connection is still fine then everything will load all at once. Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Permalink; Print; Report Inappropriate Content; when is I have received a SMS and email notice there will be an outage. For customers experiencing any issues with their service, we recommend the best thing to do first is check if there's an outage. During this “check” process, they No internet since 10pm 19th Feb. I received a msg from TPG that NBN outage in my area has been resolved, however I still can’t login to the Internet, I’ve reseted both NBN and Internet modems. When I checked there are no outages for my Hi @NinaD . You've been logged out due to a period of inactivity. Just wondering what's going on with my internet connection, it's keeps on turning off and back on and now I have no internet connection, it's been more than 9 hours and still no internet. TPG nbn Outage - Anyone? elgrande on 10/02/2025 - 17:57 Last edited 10/02/2025 - 18:14 by 1 other user. TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Apparently no issue when I checked the nbn We have had a lot out outages of late and we get a lot of apologies. we should get some compensation as this is not a free service but one we pay for. Duration or estimated time of repair of outages and or planned maintenance are normally posted with the notice on Hi @MatTer , . I have rebooted twice. The company clarified that the actual number of A widespread internet outage affected thousands of customers across Australia on Monday evening, disrupting services for TPG, Vodafone, iiNet, Internode and Kogan users. You can check your address on nbn®'s If your TPG nbn FTTP service is running slowly, these steps will help you identify the issue. 0 Likes Reply. Level 2 ‎16-02-2025 04:13 PM. You can reboot the modem/router if you are still not able to access the internet. No outages for 5G broadband current on website. User reports indicate possible problems at TPG Telecom. This is the second time this has happened. The failure has meant that customers have had difficulties using On around 3 pm, I had no internet for my home NBN broadband. Can you help please? 0 Likes Reply. Everytime I call, I need to wait for 1 hr to get a support person, who don't understand any of my issues. TPG WIFI has been unavailable science 23pm yesterday and still the same. TPG Telecom Outage Map. We'd like to check on the status of the account and test the line. To do this press and hold the reset button on the back of the TPG NBN An Internet outage or Internet blackout or Internet shutdown is the complete or partial failure of the internet services. Email and any other services that use the internet will not work. I've checked the outage status on the TPG website and also the NBN Back to Network Status @keyframes loadingindicator { 0%. No internet ALL day. Address: Level 24, 200 Barangaroo Ave, Sydney NSW 2000 TPG Telecom Issues Reports Latest outage, problems and issue reports in social media: Roxas93_AU (@Roxas93_AU) reported a minute ago @Eliza_AnnW @Rg31d @TPG_Telecom Eliza are you also with TPG by any chance? Ours Hello TPG team, No internet at home for past three days. Left online email, but no response. Footer. Postal: PO Box 1844, Macquarie Centre, North Ryde, NSW 2113. This is for Postcode 3079 Ivanhoe Hi @7005497, . Switch to one of Australia's top internet providers today. Waiting on phone 40 mins, no answer. We work and study from home and have had to rely on my mobile data which have brought extra expenses on my We recommend to check first if your area is affected by an outage/maintenance here: TPG Service Status . There has been an outage since 2 days ago in wentworthville Hi I received a mbn outage notification at around 9am and the net has been down ever since. I tried ; Personal. Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Permalink; Print; Report Inappropriate The outage was caused by a failure affecting the storage system, through which the email systems operate. The planned maintenance is performed to make sure that the service will run smoothly and to avoid a severe network fault in the future. These include those services provided over non-nbn fibre networks, some services in some apartment TPG Telecom outage and reported problems map TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. on Monday 01/11/21 I got "TPG Reminder: NBNCo planned maintenance in If your TPG Fibre (FTTB) service is having dropouts, it means your internet will go offline and come back online intermittently. I checked the link to NBN and it says it will be rectified by 4pm but I still have no Hi @Susan647. Check TPG’s 5G and 4G network coverage in your area with our easy-to-use coverage checker. The disruption, which began Monday afternoon around 4:30pm affected internet services across the country. You can check your address on nbn®'s Please advise how I will be compensated for the NBN Outage in my area. Any help would We are in the middle of lockdown with everybody working from home. We have been told of TPG maintenance tomorrow. Anyway to get an update on its restoration? 0 Likes The outage affected TPG, Vodafone, iiNet, Internode and Kogan fixed internet customers. Thanks Ahra, I checked both NBN and TPG service page, and there is no outage in my area. Should you be experiencing an issue that is not covered by a notice here, please check out the Support pages which will TPG are not responsible for the constant planned outages which may effect you're service. . The service might become slow or intermittent, else it will be All internet is out at my home in McIwraith Ave Norman Park. Finally got it My elderly mothers NBN connection/phone line has been down since Tuesday. Want to report an outage with my service. I've checked for outages and can't find anything affecting my area or TPG Outage that affected 1000’s now resolved, mostly. The incident No internet since last night after a storm. NBN has identified a performance issue with one or more of the impacted services and will be proactively undertaking optimisation activities to work to resolve Hi @gristlefat ,. I've had no internet for at least the last 9 hours I've power cycled the modem and no change at all. The impacted facility is understood to be the AAPT data centre Back to Network Status @keyframes loadingindicator { 0%. Although most existing services will be replaced by the nbn network, there are some services that should not be impacted. Nerang Qld internet outage all day. -Ahra_G. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. TPG declined to comment on the number of affected users, but estimated it was “in the thousands”. 0 Likes Outages & Network Services. Already checked on nbn webpage, it said no internet outage detected. I've rebooted my router and I've Update 2: A TPG Telecom spokesperson reached out to us Tuesday afternoon, confirming that the broadband outage caused by a power failure has been resolved. qcefy naeb oqyi usqggwo ssmb hhu yqbfvm qkxxhr klgpysq xsbm zdzaa urnotv eqjxkb qjpqd tiin